Membership and Enquiries
The Twins Trust office will be closed for the festive period from noon on 24 December, re-opening at 9am on 6 January.
The enquiries and membership email inboxes will be checked periodically for urgent messages. All others will be replied to when the office opens again on 6 January.
Family Services
Some of our services will be closed or reduced over the festive period.
Helpline
This service will be closed from Tuesday 24 December and will reopen on Thursday 2 January.
Twins Trust Helpline is a confidential helpline which provides support and information for families expecting and families with, twins, triplets or more. All our trained volunteers are parents of twins or triplets and the service is available to everyone by calling 0800 138 0509.
Please continue to use our online communities as a place to find peer to peer support from other parents and carers.
Ask Twinline
This service will be closed from Friday 20 December and will reopen on Thursday 2 January. All enquiries received in this time will be contacted by a member of the Family Services team when the Twins Trust office reopens.
Please continue to use our online communities as a place to find peer to peer support from other parents and carers.
Family Crisis Support
This service will be closed from Friday 20 December and will reopen on Monday 6 January. All enquiries received in this time will be contacted by a member of the Family Services team when the Twins Trust office reopens.
Please continue to use our online communities as a place to find peer to peer support from other parents and carers.
Online communities
Open
You can continue to use our online communities as a place to find peer to peer support from other parents and carers. Please note that from Friday 20 December to Thursday 2 January, these groups will not be actively moderated. Any requests to join groups over this period will be responded to once the Twins Trust office reopens on Thursday 2 January.
Bereavement Support
This service will be closed from Wednesday 25 December and will reopen on Tuesday 2 January. All enquiries received in this time will be contacted by a member of the bereavement team when the Twins Trust office reopens.
You can continue to use our online communities as a place to find peer to peer support.
Breastfeeding Peer Support
This service will be closed from Friday 20 December and will reopen on Monday 6 January. All enquiries received in this time will be contacted by a member of the Family Services team when the Twins Trust office reopens.
Professional Referral Service
This service will be closed and won't be accepting any new referrals for the festive period from Friday 20 December until Monday 6 January. All enquiries received in this time will be contacted by a member of the Family Services team when the Twins Trust office reopens.
Please continue to use our online communities as a place to find peer to peer support from other parents and carers.
Support for dads
This service will be closed and won't be accepting any new referrals for the festive period from Friday 20 December until Monday 6 January. All enquiries received in this time will be contacted by a member of the Family Services team when the Twins Trust office reopens.
Please continue to use our online communities as a place to find peer to peer support from other parents and carers.