Membership and Enquiries

The Twins Trust office will be closed for the festive period from noon on 24 December, re-opening at 9am on 6 January.

The enquiries and membership email inboxes will be checked periodically for urgent messages. All others will be replied to when the office opens again on 6 January.

 

Family Services

Some of our services will be closed or reduced over the festive period.

Helpline
Helpline

This service will be closed from Tuesday 24 December and will reopen on Thursday 2 January.

Twins Trust Helpline is a confidential helpline which provides support and information for families expecting and families with, twins, triplets or more. All our trained volunteers are parents of twins or triplets and the service is available to everyone by calling 0800 138 0509.

Please continue to use our online communities as a place to find peer to peer support from other parents and carers.

If you need urgent support, please contact the Samaritans, who are available to offer help 365 days a year, online or by calling 116 123.
Ask Twinline
Ask Twinline

This service will be closed from Friday 20 December and will reopen on Thursday 2 January. All enquiries received in this time will be contacted by a member of the Family Services team when the Twins Trust office reopens.

Please continue to use our online communities as a place to find peer to peer support from other parents and carers.

If you need urgent support, please contact the Samaritans, who are available to offer help 365 days a year, online or by calling 116 123.
Family Crisis Support
Family Crisis Support

This service will be closed from Friday 20 December and will reopen on Monday 6 January. All enquiries received in this time will be contacted by a member of the Family Services team when the Twins Trust office reopens.

Please continue to use our online communities as a place to find peer to peer support from other parents and carers.

If you need urgent support, please contact the Samaritans, who are available to offer help 365 days a year, online or by calling 116 123.
Online communities
Online communities

Open

You can continue to use our online communities as a place to find peer to peer support from other parents and carers. Please note that from Friday 20 December to Thursday 2 January, these groups will not be actively moderated. Any requests to join groups over this period will be responded to once the Twins Trust office reopens on Thursday 2 January.

If you need urgent support, please contact the Samaritans, who are available to offer help 365 days a year, online or by calling 116 123.
Bereavement Support
Bereavement Support

This service will be closed from Wednesday 25 December and will reopen on Tuesday 2 January. All enquiries received in this time will be contacted by a member of the bereavement team when the Twins Trust office reopens.

You can continue to use our online communities as a place to find peer to peer support.

If you need urgent support, please contact the Samaritans, who are available to offer help 365 days a year, online or by calling 116 123.
Breastfeeding Peer Support
Breastfeeding Peer Support

This service will be closed from Friday 20 December and will reopen on Monday 6 January. All enquiries received in this time will be contacted by a member of the Family Services team when the Twins Trust office reopens.

If you need breastfeeding support during this time, please contact the National Breastfeeding Helpline, who are available 24/7, online or by calling 0300 100 0212.
Professional Referral Service
Professional Referral Service

This service will be closed and won't be accepting any new referrals for the festive period from Friday 20 December until Monday 6 January. All enquiries received in this time will be contacted by a member of the Family Services team when the Twins Trust office reopens.

Please continue to use our online communities as a place to find peer to peer support from other parents and carers.

If you need urgent support, please contact the Samaritans, who are available to offer help 365 days a year, online or by calling 116 123.
Support for dads
Support for dads

This service will be closed and won't be accepting any new referrals for the festive period from Friday 20 December until Monday 6 January. All enquiries received in this time will be contacted by a member of the Family Services team when the Twins Trust office reopens.

Please continue to use our online communities as a place to find peer to peer support from other parents and carers.

If you need urgent support, please contact the Samaritans, who are available to offer help 365 days a year, online or by calling 116 123.
Two children in festive outfits smile at the camera