For cancellations made four or more weeks prior to the course for any reason a 70% refund will be issued or it may be possible for you to be transferred to an alternative course if that suits you. No refunds can be made for cancellations made within 4 weeks of the course start date.

We are sorry that we are unable to provide a full refund but this is due to the fact that we will remain financially liable to the hosting site and course provider. However please note that we may still be able to signpost you to relevant support if appropriate or transfer you to an alternative course.

Each booking is for 1 or 2 people and is not transferable. If you would like additional people to attend the course you will need to book and pay for an additional place.

The course will be run on Zoom and we will provide the relevant joining information. It is your responsibility to ensure your device is set up correctly and suitable for the course and is compatible for use with Zoom. If you experience technical difficulties and are unable to join the course as a result we will attempt to accommodate you on an alternative course but cannot guarantee this.

To respect participants privacy we ask that you do not take photographs or screenshots or recordings during the course.

You are not authorised to:-

copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the Course Materials or content without prior written permission or use the Course Materials in the provision of any other course or training whether given by us or any third party trainer.

Course tutors are qualified antenatal teachers. They are not, however, qualified to provide specific medical advice. If you have any concerns about medical issues, you must seek advice from a midwife or doctor.

Course times and dates may be changed due to exceptional circumstances. If the new time and date is not convenient to you we will try to offer you an alternative course, but if not available you will be given a full refund.

All group courses require a minimum number of participants to run. If, for any reason, these numbers are not reached you will be notified and entitled to a full refund.

Any products used in courses or shown in images or photographs are solely for demonstration purposes and are not endorsed or recommended by Twins Trust or Twin Birth in any way.